Electronic Services Terms and Conditions and GDPR
GDPR Privacy Policy Dwor Bartnika - Personal Data Protection
Terms and GDPR
INFORMATION REGARDING PERSONAL DATA PROCESSING AT DWOR BARTNIKA
The controller of your personal data is: DWOR BARTNIKA MARIA SAPIOŁKO, ul. Hajnowska 2/1, 17-220 Narewka, Poland, Tax ID: 5422680818.
For matters related to personal data protection, you can contact us by email: sapiolko@op.pl or by phone: +48 85 68 58 388.
Your personal data will be processed for the purpose of:
a/ hotel room reservation (Art. 6 para. 1 lit. a GDPR – consent of the data subject)
b/ performance of hotel service contract (Art. 6 para. 1 lit. b GDPR – for the purpose of concluding a contract)
c/ handling inquiries submitted electronically (Art. 6 para. 1 lit. a GDPR – consent of the data subject)
d/ sending information about offers and events (newsletter) – based on consent (Art. 6 para. 1 lit. a GDPR)
e/ ensuring the safety of persons in the hotel by collecting the phone number of the person using hotel services (Art. 6 para. 1 lit. f GDPR – legitimate interest)
f/ fulfillment of legal obligation (issuance of invoice for services) (Art. 6 para. 1 lit. c GDPR).
Recipients of personal data may be:
a/ entities authorized to obtain personal data on the basis of legal provisions
b/ provider of hotel services reservation platform (if reservation is made through a reservation portal)
c/ online payment operator PayNow (mBank S.A.) – in case of electronic payments for reservations.
Personal data will be stored:
a/ regarding submitted inquiries – 30 days from the end of correspondence
b/ regarding reservations (including contact details, accompanying persons) – 5 years from the end of the calendar year in which the stay took place (Polish Accounting Act requirement, Art. 74)
Your rights:
You have the right to request from the Controller access to personal data, their rectification, deletion or restriction of processing, as well as the right to data portability.
Where processing is based on legitimate interests, for example to maintain security, you have the right to object (Art. 21 GDPR). You can withdraw consent to optional analytics and ad measurement in the privacy settings.
You have the right to lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw, Poland).
Providing personal data is voluntary , however, refusal to provide it may result in:
a/ refusal to provide hotel services
b/ refusal of reservation – in case of room reservation.
We do not make decisions about you based solely on automated processing that produce legal or similarly significant effects. The optional measurement of site use and advertising performance is described below.
Analytics, ad measurement and cookies
Essential cookies and browser storage keep the website working. Our traffic analytics and OpenAI ad measurement require separate consent (Art. 6(1)(a) GDPR). You may withdraw consent in settings without affecting access to our services or the lawfulness of earlier processing.
When you arrive from an ad, we store the click identifier and a temporary technical matching tag on our servers. The tag stays with us; we send the click identifier to OpenAI Ireland Limited only after ad measurement consent. Depending on the event, we may also send activity and order data, IP address, browser information and hashes of contact details and names. Data may be processed outside the EEA under the safeguards described in OpenAI’s terms.
We retain our ad measurement events for 90 days and diagnostic logs for 30 days. Diagnostics include submission and technical data, including cookies and session storage, held with hosting and storage providers. Cookies are set for up to 400 days (advertising cookies up to 365 days), session storage lasts for the session, and local storage until deleted.
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ELECTRONIC SERVICES TERMS AND CONDITIONS
1. General provisions
1.1. These terms and conditions define the rules for providing electronic services by DWOR BARTNIKA MARIA SAPIOŁKO through the website https://dworbartnika.pl.
1.2. Services include the possibility to submit inquiries through a contact form and make hotel room reservations online.
2. Conditions for using electronic services
2.1. To use the services, it is necessary to have a device with Internet access and an active email address.
2.2. The use of services is free of charge.
2.3. Guest may cancel the reservation by phone or electronically in accordance with specified deadlines, i.e. 7 days before arrival. The paid deposit is non-refundable, however please remember that we treat each Guest individually and with understanding, also considering our obligations.
3. Complaints about electronic services
3.1. Complaints regarding the website functioning or provided services can be submitted in writing to: ul. Hajnowska 2/1, 17-220 Narewka, or by email to the address provided on the website.
3.2. Complaints will be processed within 14 business days.
4. Final provisions
4.1. In matters not regulated by these terms and conditions, relevant provisions of law shall apply, in particular the Act of July 18, 2002 on the provision of electronic services.
4.2. The terms and conditions are effective from the date of their publication on the website.
Change privacy settings
You can return here at any time to change your analytics and ad measurement choices.